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Institute for Orthopaedic Surgery & Sports Medicine

Office Information: About Your Visit

After Hour Care

Should you require after hours care, our main number is answered 24 hours a day, seven days a week. A physician, physician assistant or nurse practitioner is on call at all times and will respond to your call as soon as possible.

Insurance Information

We accept most major insurance plans.

Appointments

Please call the office to make an appointment in advance. If you are unable to keep your appointment, please call us as far in advance as possible so we may use that time to see another patient in need of care. We make a sincere effort to adhere to our appointment schedule and appreciate your patience if we are late due to emergencies or hospital surgery.

Fees & Payments

We make every effort to decrease the cost of your medical care. Therefore, we request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. We accept cash, checks, MasterCard and Visa for your convenience. If we are a participating provider of your insurance company, we will bill them. However, payment is the patient's responsibility. We will help in any way we can to assist you in handling claims.

Prescriptions & Renewals

Please request all prescriptions and authorizations for renewals between 8:00am - 5:00pm, Monday to Friday, when our full records are available. Renewals requested at other times will be filled only for extreme or emergent circumstances. Prescription renewals needing approval from the physician must allow 24-48 hours for completion. The office staff will contact you when they have called the refill in to your pharmacy. (See "Our Services" Section of website for more information about our in office pharmacy.)

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